Nissan New Car Warranty

No matter where you’re going, enjoy the journey with your Nissan New Car Warranty.

What’s included:

All new Nissan vehicles come with a 5-year 150,000 Kilometre warranty and five years of 24-Hour Roadside Assistance, so you can drive with absolute confidence. Your warranty does not cover normal wear and tear, normal maintenance servicing, accidents, theft, fire, or illegal use.

5-year unlimited km warranty

5-year 150,000 km warranty^

5-year premium roadside assist

5-year premium roadside assist^^

Transferable

Transferable to another owner at no extra cost

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New Vehicle Warranty

New Vehicle Factory Warranty Period

The standard period for the New Vehicle Warranty for vehicles sold from the 1st of April 2019 is 5 years and Unlimited kilometres unless the vehicle is used as a commercial vehicle for purposes which include rental cars, hire and taxi, rideshare, delivery or courier vehicle, in which case the warranty period is 5 years or 200,000 kilometres, whichever comes first.

EV vehicles with a Lithium-Ion Battery Pack sold from the 1st of April 2019 come with a Nissan LEAF Lithium-Ion battery State of Health guarantee. The Nissan LEAF Lithium-Ion battery State of Health guarantee protects against battery capacity loss (less than 9 bars out of 12) as shown on the in vehicle capacity gauge for a period of 8 years or 160,000 kilometres, whichever comes first.

The Factory Warranty commences from the time the vehicle is first registered or put into service (whichever occurs first).

The New Vehicle Factory Warranty covers all parts and components of each new Nissan vehicle except for:

  • Those items listed under the section entitled 'WHAT IS NOT COVERED' (below); and
  • The tyres and battery which are the subject of separate warranties

What is covered?

Nissan New Zealand (Nissan) warrants that for the 'NEW VEHICLE WARRANTY PERIOD' (as set out below), Nissan will repair or replace any part on the vehicle (except for those items listed under the section titled 'WHAT IS NOT COVERED') which proves to be defective in materials or workmanship, free of charge, subject to the terms and conditions of this warranty.

Warranty repair or parts replacement will be performed by an authorized Nissan Dealer at its place of business within a reasonable time after delivery of the vehicle to the dealer during normal business hours.

What is not covered?

  • All tyres and batteries which are excluded unless specified as being included under the section titled "TYRE and BATTERY WARRANTY".
  • Any vehicle which has been relocated to another country.
  • Any non-"Genuine NISSAN" parts, accessories or equipment. (Note: "Genuine NISSAN" parts, accessories or equipment installed outside of NISSAN's works may be covered by their own separate warranty.)
  • Any parts and labour costs incurred in connection with recommended maintenance services as outlined in the OWNER'S MANUAL and MAINTENANCE SECTION of the Booklet.
  • Any parts and labour costs resulting from tyre punctures.
  • Normal wear and tear meaning the gradual reduction in operating performance of a part or parts having regard to the age of the vehicle, the distance it has travelled and its operating conditions. This includes normal deterioration of trim, paint or other appearance items.
  • Any vehicle on which the odometer reading has been changed so that actual kilometres travelled cannot be accurately determined.
  • Normal maintenance services such as, but not limited to, wheel balancing, tyre rotation, engine tune-up, headlight aiming, replacement of light bulbs, spark plugs, distributor points, drive belts, worn clutch discs, worn brake pads/shoes, filters, wiper blades, lubricants and coolant.
  • Damage or failures resulting from:
    • Misuse, such as driving over kerbs, overloading, racing, etc.
    • Use of non-recommended, improper or dirty fuel, fluid, oil or lubricant.
    • Failure to perform proper maintenance services as outlined in the OWNER'S MANUAL and the MAINTENANCE SECTION of the booklet.
    • Alterations, tampering or improper repairs or servicing.
    • Unauthorized modifications or use of any non "Genuine NISSAN" parts accessories or equipment.
    • Accident, theft or fire or illegal use.
    • Stone chipping, fuel or liquid adhesion, chemical fallout, tree sap, salt, hail, windstorm, lightning or unusual environmental conditions, bird or animal excrement.
    • Continuing to drive the vehicle after loss of lubricants, oils, refrigerant or water on or after knowledge of failure.

Tyre and Battery Warranty

The tyres originally installed on a new Nissan vehicle are warranted by the tyre manufacturer.
In order to obtain tyre warranty service, present the unserviceable tyre(s) to a local tyre agent, unless otherwise directed by Nissan. Any Nissan dealer can assist you in requesting an adjustment through a local tyre agent, if necessary.
Original equipment batteries as fitted to every new Nissan vehicle are fully covered for defective manufacture during the first 12 months with unlimited kilometres, and will be replaced free of charge should a defect occur in that time.

Warranty Applicability

This warranty applies to Nissan vehicles registered and normally operated in the country where the vehicle is originally sold. This warranty is provided to the original and subsequent owners of the vehicle during the warranty period.

This warranty does not apply to a vehicle that is relocated internationally from where it was first sold.

Please refer to your Customer Information and Maintenance Booklet, section 'Things you should know about the Nissan New Vehicle Warranty' for further information.

For Nissan GT-R Warranty information, please refer to your Nissan GT-R Customer Information and Maintenance Booklet.

Consumer Guarantees

If there is a manufacturing related fault with your new car, in addition to your rights under Nissan’s New Vehicle Warranty you are also entitled to a remedy in accordance with your Consumer Guarantee rights according to New Zealand Consumer Law. Consumer Guarantees are guarantees that apply to goods and services you purchase, including guarantees that goods will work and do what is expected of them.

Enquiries

Should you ever have an enquiry regarding your vehicle, your local Nissan dealership should be your first point of call. If the dealer is unable to resolve the matter satisfactorily, our Customer Service Team is available to assist you. They can be contacted via online enquiry: http://www.nissan.co.nz/Forms/Contact-Us.

Parts And Accessories Warranty

If Nissan Genuine Parts are purchased and fitted at the time of purchase, and by an Authorised Nissan Dealer, they are covered by Nissan's 1-year or 20,000km warranty or the balance of the New Vehicle Warranty (whichever is greater). Nissan Genuine Parts purchased over the counter are covered by Nissan's 1-year or 20,000km warranty (whichever comes first).^

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Parts & Accessories Warranty

About Nissan Genuine Parts warranties.

Nissan Genuine Parts are designed just for your Nissan and tested to comply with New Zealand regulatory requirements. They're built to exacting standards to give you excellent reliability and performance.

If Nissan Genuine Parts are purchased and fitted at the time of purchase and by an Authorised Nissan Dealer, they are covered by Nissan's 1 year or 20,000km warranty or the balance of the New Vehicle Warranty (whichever is greater). Nissan Genuine Parts purchased over the counter are covered by Nissan's 1 year or 20,000km warranty (whichever comes first).

NOTE: Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantee Act. Should you require assistance whilst any of our products are under the defined warranty period, please contact one of our Authorised Dealerships for further assistance. Refer to the Service and Warranty handbooks for warranty coverage limitations and requirements.


About Nissan Genuine Accessories warranties.

Nissan Genuine Accessories are developed, designed and tested specifically for your Nissan and are backed by Nissan's New Vehicle Warranty when fitted to a vehicle in a Nissan authorised workshop at the time of vehicle purchase. If you purchase after the delivery of your vehicle and have it fitted by an Authorised Nissan Dealer, Nissan Genuine Accessories will be covered by Nissan's 1 year or 20,000km warranty or balance of the New Vehicle Warranty (whichever is greater). Nissan Genuine Accessories purchased over the counter are covered from sale date by Nissan's 1 year or 20,000km warranty (whichever happens first).

NOTE: Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantee Act. Should you require assistance whilst any of our products are under the defined warranty period, please contact one of our Authorised Dealerships for further assistance. Refer to the Service and Warranty handbooks for warranty coverage limitations and requirements.

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